Frequently Asked Questions
Everything about ordering, sizes, colors and returns.
Who sells and ships the hats?+
Amazon. Every design on this site is sold, printed, shipped and supported by Amazon. You check out with your Amazon account, and Amazon handles delivery, tracking and returns.
How do returns and exchanges work?+
Returns follow Amazon’s standard return policy for the product. Start a return from “Your Orders” in your Amazon account.
Which colors are available?+
Our pictures show the black version. If a design is offered in more than one color, you can pick it on the Amazon product page.
What sizes do the hats come in?+
Baseball caps, trucker hats and sun visors are one size with an adjustable back, so they fit most adults. Check the Amazon page of each product for the exact details.
What is the difference between a cap, a trucker hat and a visor?+
A baseball cap covers the whole head and works on and off the field. A trucker hat has a foam front and a mesh back that lets air through. A sun visor shades the eyes with an open top, which keeps your head cool and works well with a ponytail.
Why are the hats printed on demand?+
Each hat is printed when it is ordered. That keeps hundreds of designs available without a warehouse full of unsold stock.
I have a question about my order.+
Please contact Amazon customer service through your Amazon account. Because the order is placed on Amazon, they can see your order details and help fastest.
Can I suggest a design or a sport?+
Yes, we read every message. Write to hello@athleticheadwear.com.